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Credible Review
Credible Review
August 16, 2021 / Nadav Shemer
Credible Review
August 16, 2021 / Nadav Shemer

Credible is an online marketplace that allows users to compare personalized home loan offers from multiple providers side-by-side. Once you’re done comparing lenders, you can apply for a mortgage or refinance without ever having to leave the Credible platform. The service is completely free to use and it’s incredibly simple too.

How it Works

Most mortgage marketplaces exist to help home buyers and owners compare mortgage options. But Credible is a mix of marketplace and licensed broker in that it enables borrowers to compare and close a mortgage from the one platform. Credible does this by integrating its partner lenders’ systems into its own online system.

It takes just four steps to go from starting out with Credible to securing a new mortgage or refinance.

1. Fill out a short application form to get pre-approved by multiple lenders without any impact to your credit score. This shouldn’t take more than a few minutes.

2. Select one of the personalized, pre-approved loan offers.

3. Submit all your documentation (e.g. recent bank and tax statements, copies of pay stubs, information about debt obligations like student loans and credit cards) on the Credible online platform, without having to communicate directly with your chosen lender. Much of the documentation can be gathered electronically and instantly, without having to search for paperwork at home.

4. Wait for Credible to verify the loan on behalf of your lender and send you the final closing documents.

Pros and Cons


  • Only top, reputable lenders
  • Compare and close – all in the one place
  • Upload documentation electronically


  • No home equity products, FHA, or VA loans
  • Not available in NY, NV, WA

Credible offers all the advantages of an online mortgage marketplace – and more. While other marketplaces focus on helping users search and compare for lenders, Credible actually helps users close their mortgage by integrating its partners’ application forms into its own system. It does all the work on behalf of the lenders, saving borrowers (i.e. you) the trouble of having to communicate directly with the lenders.

Credible doesn’t offer alternative loans like FHA loans, VA loans, or home equity loans just yet. One other thing worth noting is that borrowers in NY, NV and WA are excluded from using the Credible platform.

Types of Loans

As mentioned, Credible focuses on helping users compare and close on conventional regular home purchase loans and refinancing.

Conventional loans include a choice of fixed-rate or adjustable rate loans with 20% down payment and minimum credit score of 620. Refinancing options are designed to help each home buyer refinance their existing loan with a fresh, improved rate and payment.

There’s also a jumbo loan option for people needing to borrow more than the maximum conforming loan amount (currently $548,250 for a single-family home in all states, except Hawaii and Alaska and a few high-cost markets such as the greater Los Angeles, San Francisco, and Washington, D.C. areas, where the limits are higher).

Loan Features

We’ve already discussed many of Credible’s features, but it’s worth highlighting some of them again.

  • Credible conducts the application process on behalf of your chosen lender, saving you the trouble of having to deal with your lender directly.
  • Streamlined application process, with the option of uploading some of your income and taxation information instantly and securely to the Credible platform.
  • Best rates from its partnering lenders, all of them nationwide lenders with strong reputations.
  • Accurate, personalized pre-approved rates based on your personal profile and credit profile, not ballpark estimates.
  • Option of speaking to an actual Credible loan agent any time you feel you need assistance.
  • Because Credible brokers the whole process, there’s no need to worry about getting constant calls from partnering lenders.
  • The service is free. If your loan closes with one of the lenders on the Credible platform, the lender pays Credible a broker fee (which is a flat percentage of your loan amount).

Rates and Terms

Credible taps into its four partnering lenders to find the best rates for each user. Its partners are: Caliber Home Loans, loanDepot, Rocket Mortgage by Quicken Loans, and Stearns Wholesale.

Contact Credible

As a broker, Credible has professional loan agents on hand to help with every aspect of your application. If you have a question, you can call Credible during daytime hours (Mon-Thu, 6am – 6pm PT, Fri-Sun, 7am – 4pm PT) or fill out a contact form on the Credible website and wait for an agent to get back to you. You’ll also have the option of speaking with an agent at any time during the application process.

  • Phone: 855-413-9441
  • Email:
  • Address: Credible Labs Inc., 22 4th St. 8th Fl. San Francisco, CA 94103


Online mortgage brokers have been around since the dawn of the internet, but Credible is the next phase in this story. Not only does Credible help users compare the best purchase and refinance rates from four top, nationwide lenders; it also facilitates the entire application process, from pre-approval through to closure.

This company is as much as a fintech company as it is a mortgage broker, employing advanced technology to streamline the mortgage process and help you get into that new home (or refinance an existing loan) more cheaply and quickly than ever before.

By Nadav Shemer
Nadav Shemer specializes in business, tech, and energy, with a background in financial journalism, hi-tech and startups. Nadav writes for He enjoys writing about the latest innovations in financial services and products.
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